Are you having issues with your installation?

You can now make an appointment with our Customer Service by clicking on the following link:

See more
 
Logo
Website Control your heating Contact us Submit a request Sign in
  1. Helping Centre
  2. Information and Known Issues
  3. Thermostat related issues

Thermostat related issues

  • New installation: no communication
  • No more communication from your thermostat (error code: re-pair your thermostat)
  • What happens if the internet is off?
  • The thermostat heating indicator remains off and the heating times no longer appear in my “Statistics”
Logo

Aalberts HFC - COMAP France

English (GB) Français
Copyright COMAP © 2021